List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Assess technical and user documentation | 1.1 Review current versions of technical and user documentation 1.2 Compare accuracy of technical and user documentation with current system functionality 1.3 Identify and document inaccuracies in the documentation |
2. Update procedures | 2.1 Determine operational procedure requirements using review outcomes 2.2 Develop or update operating procedures for the system 2.3 Submit proposed operating procedures to appropriate person |
3. Update documentation | 3.1 Review feedback and make appropriate changes 3.2 Update technical and user documentation to incorporate changes 3.3 Submit technical and user documentation to appropriate person for final approval 3.4 Distribute technical and user documentation as agreed with appropriate person |
Evidence of the ability to:
analyse system functionality
review and update technical and user documentation for at least TWO systems or occasions
develop procedures to operate systems.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
describe the client business domain
explain current business practices related to preparing reports
compare and contrast the key features and capabilities of current industry accepted hardware and software products
describe documentation standards and tools
discuss the role of stakeholders and the degree of stakeholder involvement.
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems administration and support field of work, and include access to:
special purpose tools, equipment and materials
industry software packages
system or project related documentation
staffing resources
documentation tools.
Assessors must satisfy NVR/AQTF assessor requirements.